Surveys and Feedback

No Forced Demos. No Hidden Costs. No Contracts.

Feedback from stakeholders supports better decision making by Nonprofits. Affnetz Feedback covers all the bases for executing this essential function from each of your key stakeholders.

Trusted By Leading Nonprofits

Key Features of Feedback software

Affnetz Surveys and Feedback allows your Nonprofit to easily create and manage feedback loops with your stakeholders to support better decision making. This is a pretty basic need for Nonprofits, and Affnetz makes it available as part of our standard offering.

Design interactive surveys

Track survey completion

Reporting with essential data summarization

Easy-to-use data visualizations and graphs

Real-time analytics for event promotion

Templates/Themes based on special occasions

Affnetz Integration for More Robust Surveys and Feedback

Donors

Soliciting feedback from your donors can dramatically improve the donor journey in your Nonprofit, and uncover specific feedback related to a donor’s motivations for supporting your Nonprofit. Affnetz can help you find out if there are areas where donors would like more information. Shy of asking direct questions to donors, this is a second-best option – and these responses are automatically logged for the long-term in the CRM. 

Volunteers
Gathering feedback from volunteers can help fine-tune processes that help volunteers maximize their involvement, thus keeping motivated and committed to your Nonprofit. You could request specific feedback related to a volunteer orientation, or schedule periodic feedback opportunities with your volunteers related to their volunteer experience. Soliciting this feedback can be done anonymously and / or in an open matter which will allow you to follow-up directly with respondents.
Board of Directors

Candid and constructive feedback can help understand the attitudes, perceptions and opinions of board members. This helps the board and Nonprofit thrive by eliminating potential friction and expanding opportunities for engagement.

Beneficiaries
Beneficiaries are often the forgotten stakeholders. Those receiving programs or services provided by Nonprofits sometimes lack a means and perhaps the motivation to interact with Nonprofits. Feedback from beneficiaries helps your Nonprofit improve programs and services to increase responsiveness and positive social outcomes. It also provides a form of agency and involvement to beneficiaries, but certainly is no substitute for more direct forms of individual and group engagement.
Feedback Software

Testimonials

Our Trusted Clients

FAQs

In a survey of Nonprofit organizations* respondents reported:

Only 43% of donors made repeat gifts in the following year.

Also, in our experience, less than 30% of volunteers return to serve year over year.

Fundraising effectiveness and volunteer operations success over the long term depends on nurturing relationships with these and other stakeholders to keep them coming back year after year. Nonprofits are under pressure to improve their stakeholders’ experiences in several critical areas including:

  • Stakeholder Connectedness
  • Websites lacking fresh information
  • Information about other stakeholders such as donors, volunteers, board of directors, and beneficiaries
  • Event Management
  • Feedback mechanisms
  • Collaboration tools
  • Engagement of Sponsors and Advertisers

However, many Nonprofits rely on an array of standalone technical solutions that do not allow them to provide the best experience for stakeholders.

Affnetz provides an affordable, integrated SaaS (Software as a Service) platform that handles all your critical processes.

Nonprofits can save time and money while delivering a superior experience for stakeholders.

* 2019 Fundraising Effectiveness Survey Report, The Fundraising Effectiveness Project –

2019
FUNDRAISING
EFFECTIVENESS
SURVEY REPORT

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For Donors: Affnetz can support increased engagement with your Nonprofit. Frequent communication with donors can reduce attrition and reinforce their commitment to the Nonprofit’s mission.

For Volunteers: enhanced collaboration and communication features of Affnetz help clarify expectations for their volunteer duties and improve coordination to make optimal use of their time and talent.

Affnetz provides these important stakeholders with tools to increase the value of their contributions. It increases the “stickiness,” thus enhancing their commitments, service, and volunteer efforts. Stakeholders are reluctant to leave because it means giving up valuable benefits the platform offers, including losing interaction opportunities and accumulated data.

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