Surveys and Feedback
Feedback from stakeholders supports better decision making by Nonprofits. Affnetz Feedback covers all the bases for executing this essential function from each of your key stakeholders.
Trusted By Leading Nonprofits
Key Features of Feedback software
Design interactive surveys
Track survey completion
Reporting with essential data summarization
Easy-to-use data visualizations and graphs
Real-time analytics for event promotion
Templates/Themes based on special occasions
Affnetz Integration for More Robust Surveys and Feedback
Soliciting feedback from your donors can dramatically improve the donor journey in your Nonprofit, and uncover specific feedback related to a donor’s motivations for supporting your Nonprofit. Affnetz can help you find out if there are areas where donors would like more information. Shy of asking direct questions to donors, this is a second-best option – and these responses are automatically logged for the long-term in the CRM.
Board of Directors
Candid and constructive feedback can help understand the attitudes, perceptions and opinions of board members. This helps the board and Nonprofit thrive by eliminating potential friction and expanding opportunities for engagement.
Our Trusted Clients
In a survey of Nonprofit organizations* respondents reported:
Only 43% of donors made repeat gifts in the following year.
Also, in our experience, less than 30% of volunteers return to serve year over year.
Fundraising effectiveness and volunteer operations success over the long term depends on nurturing relationships with these and other stakeholders to keep them coming back year after year. Nonprofits are under pressure to improve their stakeholders’ experiences in several critical areas including:
- Stakeholder Connectedness
- Websites lacking fresh information
- Information about other stakeholders such as donors, volunteers, board of directors, and beneficiaries
- Event Management
- Feedback mechanisms
- Collaboration tools
- Engagement of Sponsors and Advertisers
However, many Nonprofits rely on an array of standalone technical solutions that do not allow them to provide the best experience for stakeholders.
Affnetz provides an affordable, integrated SaaS (Software as a Service) platform that handles all your critical processes.
Nonprofits can save time and money while delivering a superior experience for stakeholders.
* 2019 Fundraising Effectiveness Survey Report, The Fundraising Effectiveness Project –
Affnetz supports collaboration in multiple ways.
For example, the Affnetz Intranet and Project Management module provides a collaboration platform that your stakeholders such as donors, volunteers, board of directors, core beneficiaries, and staff can use as a knowledge base, share files, and coordinate activities.
Another example is the Affnetz social media dashboard. It enables your stakeholders to build and leverage close professional relationships with other stakeholders and event attendees. Stakeholders can create a post, share an update or comment on an existing update/post.
Research shows Nonprofit chapters often collaborate for two reasons:
First, it is an opportunity to reduce costs on things such as real estate, IT, Software, CMS, CRM, programs, and fees.
Second, some Nonprofits are exploring options for down-sizing or collaborating with other local, national, or international chapters of your Nonprofit or any other organization.
Also, Nonprofits collaborate with other organizations and businesses to promote the Nonprofit’s mission.
Your Nonprofit and other organizations that are using Affnetz have automatic compatibility for Inter-organizational sharing of data, projects, committees, and events.
The Affnetz Platform helps in cost savings, efficiency, better sponsor relationships, and new revenue generation from stakeholders such as donors, volunteers, board of directors, and in some cases from the Nonprofit’s core beneficiaries, event sponsors, and advertisers.
All modules can be securely integrated with a signed agreement between your Nonprofit and any other chapters, organizations using the Affnetz solution.
For Donors: Affnetz can support increased engagement with your Nonprofit. Frequent communication with donors can reduce attrition and reinforce their commitment to the Nonprofit’s mission.
For Volunteers: enhanced collaboration and communication features of Affnetz help clarify expectations for their volunteer duties and improve coordination to make optimal use of their time and talent.
Affnetz provides these important stakeholders with tools to increase the value of their contributions. It increases the “stickiness,” thus enhancing their commitments, service, and volunteer efforts. Stakeholders are reluctant to leave because it means giving up valuable benefits the platform offers, including losing interaction opportunities and accumulated data.