Volunteer Management Software
Volunteers are essential to building and sustaining your Nonprofit’s programs and operations. Affnetz Volunteer Management Software helps Nonprofits deepen volunteer engagement by organizing, coordinating, and consistently communicating with volunteers.
Trusted By Leading Nonprofits
Key Features of Volunteer Management Software
Instant access to Information
Organized Task Management
Integrated email and marketing capabilities
Linked to over 30 social media sites
Volunteer Hours Tracker
Efficient Volunteer Recruitment
Affnetz Integration for Volunteer Management
Instant access to information
Organized Task Management
Volunteers can use Affnetz Robust Task Management to track their commitments. Affnetz Volunteer Management, Engagement & Online Portal and Affnetz Robust Task Management modules provide seamless integration. This helps in preserving your Nonprofits institutional memory with the staff turnover.
Integrated e-mail and marketing capabilities
Linked to over 30 social media sites
Testimonials
Our Trusted Clients
FAQs
In a survey of Nonprofit organizations* respondents reported:
Only 43% of donors made repeat gifts in the following year.
Also, in our experience, less than 30% of volunteers return to serve year over year.
Fundraising effectiveness and volunteer operations success over the long term depends on nurturing relationships with these and other stakeholders to keep them coming back year after year. Nonprofits are under pressure to improve their stakeholders’ experiences in several critical areas including:
- Stakeholder Connectedness
- Websites lacking fresh information
- Information about other stakeholders such as donors, volunteers, board of directors, and beneficiaries
- Event Management
- Feedback mechanisms
- Collaboration tools
- Engagement of Sponsors and Advertisers
However, many Nonprofits rely on an array of standalone technical solutions that do not allow them to provide the best experience for stakeholders.
Affnetz provides an affordable, integrated SaaS (Software as a Service) platform that handles all your critical processes.
Nonprofits can save time and money while delivering a superior experience for stakeholders.
* 2019 Fundraising Effectiveness Survey Report, The Fundraising Effectiveness Project –
Affnetz supports collaboration in multiple ways.
For example, the Affnetz Intranet and Project Management module provides a collaboration platform that your stakeholders such as donors, volunteers, board of directors, core beneficiaries, and staff can use as a knowledge base, share files, and coordinate activities.
Another example is the Affnetz social media dashboard. It enables your stakeholders to build and leverage close professional relationships with other stakeholders and event attendees. Stakeholders can create a post, share an update or comment on an existing update/post.
Research shows Nonprofit chapters often collaborate for two reasons:
First, it is an opportunity to reduce costs on things such as real estate, IT, Software, CMS, CRM, programs, and fees.
Second, some Nonprofits are exploring options for down-sizing or collaborating with other local, national, or international chapters of your Nonprofit or any other organization.
Also, Nonprofits collaborate with other organizations and businesses to promote the Nonprofit’s mission.
Your Nonprofit and other organizations that are using Affnetz have automatic compatibility for Inter-organizational sharing of data, projects, committees, and events.
The Affnetz Platform helps in cost savings, efficiency, better sponsor relationships, and new revenue generation from stakeholders such as donors, volunteers, board of directors, and in some cases from the Nonprofit’s core beneficiaries, event sponsors, and advertisers.
All modules can be securely integrated with a signed agreement between your Nonprofit and any other chapters, organizations using the Affnetz solution.
All Affnetz modules can be securely integrated with a signed agreement between your organization and any other organizations using the Affnetz solution.
For Donors: Affnetz can support increased engagement with your Nonprofit. Frequent communication with donors can reduce attrition and reinforce their commitment to the Nonprofit’s mission.
For Volunteers: enhanced collaboration and communication features of Affnetz help clarify expectations for their volunteer duties and improve coordination to make optimal use of their time and talent.
Affnetz provides these important stakeholders with tools to increase the value of their contributions. It increases the “stickiness,” thus enhancing their commitments, service, and volunteer efforts. Stakeholders are reluctant to leave because it means giving up valuable benefits the platform offers, including losing interaction opportunities and accumulated data.
Stakeholders can cite as proof of a positive ROI and increased opportunity to promote the Nonprofit’s mission.
Stakeholders sharing social media updates about their specialized area of work, and community engagement help them become brand ambassadors for your Nonprofit.
In order to build relationships with donors you have to make them feel like there is a relationship between them and your Nonprofit. That is, do they feel like donating to your Nonprofit is a transaction, or do they really feel like it’s a mutually beneficial relationship?
Affnetz has a comprehensive Stakeholders Database functionality that allows your Nonprofit to capture a robust set of stakeholders’ data.
The database includes a complete Customer Relation Management (CRM) system to help you keep detailed tabs on the health of your stakeholders.
The Affnetz CRM function allows the organization to have a complete view of actions that build and sustain the health of the stakeholder base.
FEATURES
- Comprehensive Stakeholders /Donor/Volunteer database
- Log all interactions with stakeholders– emails, phone calls, marketing campaigns
- Track stakeholders commitments, donations, and renewals
- Marketing automation – manage marketing programs including email campaigns with tracking
- Interfaces with Intuit QuickBooks® to log all payments and refunds including promo or sponsor code integration
- Tags on Stakeholder entries (e.g., identify Donors, Volunteers, Board of Directors, to serve on committees)
- Allows stakeholders and non-stakeholders (guest) listings. Event attendees are added to the database when they register, which allows this information to be used for recruiting new stakeholders.
The Affnetz Customer Relation Management (CRM) system supports a full-featured native e-mail campaign capability.
E-mail campaigns can be tailored to stakeholder segments and sub-segments
First, data is captured and stored in the Affnetz member/donor/volunteer database. Data can be input and referenced from a computer or smartphone.
Second, permissions to the database can be tailored by the administrator, depending on the requirements of the user. Staff would have full access to the database. Stakeholders would be able to access the data to support their ongoing networking and communication activities.
Third, the staff would be able to handle master data management to ensure the integrity of the data. They make sure the data is clean and up to date.
Fourth, the CRM module provides email campaign management, which enables workflow from the initial campaign concept through build, test, deployment, and post-campaign analysis. It also allows control of multiple lists for segmentation.
Fifth, the Affnetz CRM provides analytics tools to make sense of the database contents for decision making in such efforts as
- Campaign evaluation
- Managing and segmenting lists for targeted marketing
- Measure results across channels
Sixth, lead generation and follow-up tracking for prospective donors and current donors. This allows assessment of donor behavior in the quest to provide innovative engagement opportunities.
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Volunteer Management Software from Affnetz
Volunteers are essential to building and sustaining your Nonprofit’s programs and operations. Affnetz Volunteer Management Software helps Nonprofits deepen volunteer engagement by organizing, coordinating, and consistently communicating with volunteers.
The Affnetz Software Solution enables full engagement of volunteers, helping them maximize their contributions of time and talent, and deepen their commitment to your Nonprofit.
Volunteer engagement and retention are critical to your Nonprofit’s outcomes. Unfortunately, a majority of first-time volunteers cycle through your Nonprofit fairly quickly. This is similar to Nonprofit fundraising where only 30% of first-time donors make a second gift.
Affnetz Volunteer Management, Engagement & Online Portal provides you with the backbone to build a robust and sustainable volunteer program shop for their involvement with your Nonprofit.
Volunteers simply log on to Affnetz to get the latest information, log their volunteer time, review documents, manage any tasks and communicate with staff and other stakeholders.
Online folders in the portal provide access to the latest documents and reports. This is particularly helpful with fundraising volunteers. They will no longer have to search their email inbox to (hopefully) find the latest version of a document – it will be in the online portal. And, they can choose between the two-page case for support or the four- or eight-page versions, and know they have the latest versions. Most importantly this reduces staff time responding and corresponding to document requests as well.
Volunteers can also use Affnetz Robust Task Management to track their commitments. Affnetz Volunteer Management, Engagement & Online Portal and Affnetz Robust Task Management modules provide seamless integration. This helps in preserving your Nonprofits institutional memory with the staff turnover. This also provides Nonprofit staff with an at-a-glance update of all Nonprofit volunteers and their recent and planned activity. For example, in the case of fundraising, peer-to-peer campaign/direct fundraising is key to fundraising success, and volunteers can use the system to track and update their fundraising assignments, as well as quickly and easily document updates on each interaction with prospects and donors.
Affnetz Volunteer Management Software features integrated e-mail and marketing capabilities. This allows volunteer database information to be seamlessly accessed by the e-mail function thereby eliminating inefficient and error-prone data importing between two systems. There is no need to enter or store your most valuable stakeholders (donor, prospects, volunteer) email ids and interaction notes in multiple systems. Thus saving your time and money – guaranteed.
Affnetz Volunteer Management Software links to over 30 social media sites with the touch of a button. This exponentially increases the reach of your recruitment message, and signals to potential volunteers, especially younger generations, that your Nonprofit is up-to-date on relevant social media platforms.
Another feature of Affnetz Volunteer Management, Engagement & Online Portal is that volunteers can use the system to log their volunteer hours. This is helpful in quantifying the dollar value of your volunteers. You can also set up a report that provides specific information on volunteer time for CSR staff and your contact with each organization that provides volunteers to your Nonprofit. This saves quite a bit of time as a Nonprofit.
Staff no longer have to analyze and ‘guesstimate’ the number of hours for each and all volunteers. You can also track volunteer hours by activity and other measurements.
Volunteer recruitment has never been easier.
For example, let’s assume your Nonprofit has a booth at the local farmer’s market where your volunteer coordinator recruits volunteers at your local farmer’s market. Your current system involves paper-based sign-up forms. After the event, your volunteer coordinator secures the forms and, about four days later, enters the paper-based data in your CRM. Sometimes the handwriting is illegible, resulting in lost volunteers.
A few days after that, a full week has now passed since the prospective volunteer provided their contact information, your volunteer coordinator creates a generic mass email and blind copies everyone that signed up over the weekend. This is a delayed response, wrought with inefficiencies that will result in losing potential volunteers. Moreover, it kills the morale of your volunteer coordinator who is spending more time doing double data entry rather than their passion for recruiting volunteers to your Nonprofit.
Now, let’s assume your Nonprofit is using Affnetz. Your volunteer coordinator can use an iPad where folks can sign up on-the-spot. That data is captured in your system immediately, and can be used by 15 integrated Nonprofit software solutions. He/She has set up a “Welcome Volunteer” email that launches five hours later. They can also also use Affnetz Robust Task Management to generate a task that reminds them to touch base with any folks that received, but didn’t open up the welcome email.
And finally, they can set up their Affnetz dashboard (opening screen upon logging in to the system) to track the number of volunteers who have signed up in the past month – from which they can drill this number down to each individual. Thus helping your Nonprofit to effectively recruit and engage Volunteers and at same time fundraise for your Programs.