In a survey of Association and member-based organization leadership teams*:
87% were concerned about meeting members’ expectations regarding convenient info delivery.
81% were concerned about distributing info through multiple delivery channels.
Membership-based organizations are under pressure to improve their members’ experience in several critical areas, including:
However, many organizations rely on an array of standalone technical solutions that do not allow them to provide the best member experience.
affnetz™ provides an affordable, integrated SaaS (Software as a Service) platform that handles all your critical processes.
Organizations can save time and money while delivering a superior member experience.
* The Future of Association Engagement, The Association Laboratory, Inc., 2014 – https://knowledgecenter.associationlaboratory.com/downloads/the-future-of-association-engagement/
First, the affnetz™ Intranet and Project Management module provides a collaboration platform that your members or employees can use as a knowledge base, share files, and coordinate activities.
Second, the affnetz™ social media dashboard enables your members to build and leverage close professional relationships with other association members and event attendees. Members can:
Research shows association chapters often collaborate for two reasons:
First, it is an opportunity to reduce costs on things such as real estate, IT, Software, CMS, CRM, programs, and fees.
Second, some organizations are exploring options for merging. The affnetz™ solution helps in cost savings, efficiency, better sponsor relationships, and new revenue generation from members, event sponsors, and advertisers.
Organizations that are using affnetz™ have automatic compatibility for intra-organizational sharing of members, data, projects, committees, and events.
All affnetz™ modules can be securely integrated with a signed agreement between your organization and any other organizations using the affnetz™ solution.
Affnetz™ is the pioneer in Affinity Networking. Affinity Networking is your network within a network of your closest allies and collaborators.
Possibly comprising only 20% or less of your total network, your Affinity Network could account for 80% or more of network value.
Affnetz™ helps to build and strengthen this segment of your network by allowing deeper connections within a robust network database. It features
Connected members serve as a fundamental strength for your Association. Members who view the organization as a nexus of their professional and social network value their membership more. This leads to increased membership renewals and optimal revenue flows.
The affnetz™ Member Portal is the hub where your members can interact and build their Affinity Network.
Affnetz™ provides numerous member-facing applications that increase the value of membership. It increases the “stickiness” of membership.
Members are reluctant to leave because it means giving up valuable benefits the affnetz™ Platform offers, including losing interaction opportunities and accumulated data.
The affnetz™ SaaS solution provides multiple benefits members can cite as proof of a positive ROI and increased opportunity to promote the member and her/his organization.
Three revenue sources are dues, events, and sponsors.
Your accounting process may require too much manual input of this data.
Intuit QuickBooks® integration with all affnetz™ modules ensures efficient handling of organizational financial flows.
Affnetz™ does away with these manual tasks, which means you can redeploy precious resources to help with other critical tasks. This results in improved ROI and eliminates human error.
Integrations to Intuit QuickBooks® include:
Affnetz™ has a comprehensive member database functionality that allows your Association to capture a robust set of member/donor/volunteer data.
The database includes a complete Customer Relation Management (CRM) system to help you keep detailed tabs on the health of your membership.
The affnetz™ CRM function allows the organization to have a complete view of actions that build and sustain the health of the member base.
The affnetz™ Customer Relation Management (CRM) system supports a full-featured native email campaign capability.
First, data is captured and stored in the affnetz™ member/donor/volunteer database. Data can be input and referenced from a computer or smartphone.
Second, permissions to the database can be tailored by the administrator, depending on the requirements of the user. Staff would have full access to the database. Members would be able to access the data to support their ongoing networking and communication activities.
Third, the staff would be able to handle master data management to ensure the integrity of the data. They make sure the data is clean and up to date.
Fourth, the CRM module provides email campaign management, which enables workflow from the initial campaign concept through build, test, deployment, and post-campaign analysis. It also allows control of multiple lists for segmentation.
Fifth, the affnetz™ CRM provides analytics tools to make sense of the database contents for decision making in such efforts as
Sixth, lead generation and follow-up tracking for prospective members and current members. This allows assessment of member behavior in the quest to provide innovative engagement opportunities.
You can create/manage Zoom/or WebEx Integration inside each Event. This will allow automatic creating and embedding of the event information on the Event page itself, resulting in fewer calls to the Association staff asking for the Meeting URL or the call-in info.
Event Forms – Easy-to-build Event Form to create each event. Automatically generates a calendar invite for outbound email.
Workflow and Process Management -Built-in workflows to keep event planning and execution on track.
Reporting – Reports for tabulating results.
Calendar – Help manage the event project with built-in calendars.
Single Sign-On (SSO) – The user’s b>affnetz™ login credentials will apply to event registration and the event mobile app.
Check-In and Badging -Check-in and badging are integrated with the affnetz™ member database.
Attendee/Lead Capture – Allows scan and capture of badges or manual entry for attendee networking or lead capture.
Attendee Tracking – Integration with the affnetz™ Member Database and CRM system allows visibility to attendee session attendance and CEU credits.
Social Amplification – Attendees can share/create/post/comment to over 50 popular social media sites. Also, Administrators can deploy content broadcasts, ads, social media posts, and photos.
Metrics & Analytics – Analytics allow your organization to understand attendee preference and opinions to gauge event success and support future event planning.
Mobile Event Apps – All event attendee-facing functions exist in the mobile app.
Event Website – Create a separate website for your event using the affnetz™ Content Management System.
Email Campaigns – Using the affnetz™ member database and CRM system, promote and communicate about events via blast emails.
Surveys and Feedback – Use the full functionality of the affnetz™ Survey and Feedback module to capture and analyze attendee preferences and opinions.
Security & Support
Data Security – All data is protected by affnetz™ patented encryption. Data is encrypted both in movement and at rest.
Support & Training – The affnetz™ support team is available 7 days a week.
The affnetz™ Event Management System (EMS) is integrated with the member database to provide such time-saving tasks as:
The registration function in the affnetz™ Event Management System (EMS) allows event payments to seamlessly flow through to your Intuit QuickBooks®. This functionality is 100% automated.
Affnetz™ was built with social media in mind.
The affnetz™ Member, Database/CRM system, offers a survey and feedback feature that makes it easy to create and deploy surveys and other feedback processes. Whether it is existing members or non-member event attendees, the affnetz™ feedback process easily captures valuable data for ongoing decision making.
The affnetz™ surveys and feedback module allows data capture and analysis with these features:
The affnetz™ Surveys and Feedback process integrates with the affnetz™ Member database to:
Export to Word or Excel, and you can do custom analysis.
Affnetz™ provides a robust, easy-to-use Content Management System (CMS) to keep your website updated with the most current information. Internal staff can learn to use the CMS, so your cost for outside resources is reduced or eliminated.
Ad impressions and metrics can be tracked within the application.
Our success depends on your success. During the implementation process, comprehensive training will occur, including on the CMS. Video tutorials will be available for users to access at any time.
The affnetz™ Member, Database/CRM system, provides the ability to track all information about your sponsors so you can deliver the best ROI for them.
The Survey and Feedback function allows you to reach out to measure sponsor satisfaction consistently to improve sponsor relationships.
The affnetz™ CMS system allows you great flexibility in posting sponsor ads on your website, inside the member database, events, event pages, etc.
The affnetz™ Mobile App can help members to engage, make notes, collaborate, and network. This helps them to show the ROI to renew and commit to your organization. They can download and network on the go.
The mobile app allows:
These FOUR things will help the organization earn members’ and sponsors’ commitment to renew year after year.
For each customer, we will present a customized plan which will be signed off by all parties before the implementation begins. We will also supplement onboarding with “how-to” videos and 7 days a week tech support.
Private Digital Clip Notes® enable notes by members/attendees for:
Support your Committees/Groups/Ambassadors. Twenty percent of your members are active, and you want to provide the tools to make their lives easier.
They can form Committees.
They can request to serve on a committee.
You can request a selected few to serve on the board or help with Annual or ongoing events.
They can post, share updates, contact each Stakeholder of the group or message all at once.
They can create virtual meetings.
They can share and store files.
All the communication, collaboration, Project management can happen on the Platform.
Overall, you can provide collaboration and communication tools to enable them to become your brand ambassadors.
All data is secured by the affnetz™ patent-pending protection technology.
With so many features, affnetz™ can meet your critical requirements. Features can be turned on and turned off at your choice.
Affnetz™ can be further customized to meet your unique needs. Just let us know what you need, and we’ll provide a plan for adding that new functionality.
We charge a flat rate of $75 per hour for discovery and development. The average time for discovery is four hours. If the customization is possible, then we will provide a fixed-price estimate.
We believe this straightforward, transparent approach gives you peace of mind. It is how we work at affnetz™. Please check out our Service Ethic page for more information.
We know your staff is multi-tasking. As a result, we have made the administration of the tool very easy and quick. Any staff member can oversee the process.
Affnetz™ will help your Association gain efficiency by:
The affnetz™ team has spent decades in the industry, and we understand budget issues.
Consider these points:
In the first year itself, you will have made money from the product to pay for itself and still left over for you to invest in your Association’s projects.