Associations FAQs

In a survey of Association and member-based organization leadership teams*:


87% were concerned about meeting members’ expectations regarding convenient info delivery.

81% were concerned about distributing info through multiple delivery channels.

Membership-based organizations are under pressure to improve their members’ experience in several critical areas, including:

  • Member Connectedness
  • Collaboration tools
  • Information about other members
  • Event Management
  • Feedback mechanisms
  • Websites lacking fresh information
  • Engagement of Sponsors and Advertisers

However, many organizations rely on an array of standalone technical solutions that do not allow them to provide the best member experience.

affnetz™ provides an affordable, integrated SaaS (Software as a Service) platform that handles all your critical processes.

Organizations can save time and money while delivering a superior member experience.

The Future of Association Engagement, The Association Laboratory, Inc., 2014 – https://knowledgecenter.associationlaboratory.com/downloads/the-future-of-association-engagement/

A1001

First, the affnetz™ Intranet and Project Management module provides a collaboration platform that your members or employees can use as a knowledge base, share files, and coordinate activities.

Second, the affnetz™ social media dashboard enables your members to build and leverage close professional relationships with other association members and event attendees. Members can:

  • Create a Post
  • Share an Update
  • Comment on Existing Update/Post
  • Attach Images

A1002

First, it is an opportunity to reduce costs on things such as real estate, IT, Software, CMS, CRM, programs, and fees.

Second, some organizations are exploring options for merging. The affnetz™ solution helps in cost savings, efficiency, better sponsor relationships, and new revenue generation from members, event sponsors, and advertisers.

Organizations that are using affnetz™ have automatic compatibility for intra-organizational sharing of members, data, projects, committees, and events.

All affnetz™ modules can be securely integrated with a signed agreement between your organization and any other organizations using the affnetz™ solution.
A1003

A1004

Possibly comprising only 20% or less of your total network, your Affinity Network could account for 80% or more of network value.

Affnetz™ helps to build and strengthen this segment of your network by allowing deeper connections within a robust network database. It features

  • Private Digital Clip Notes™ capability
  • Member-to-member messaging

Connected members serve as a fundamental strength for your Association. Members who view the organization as a nexus of their professional and social network value their membership more. This leads to increased membership renewals and optimal revenue flows.

The affnetz™ Member Portal is the hub where your members can interact and build their Affinity Network.

A1005

A1006

  • Enhanced networking – by sharing quick updates about your member’s organization, their specialized area of work, and community engagement results in driving business to them
  • Better social media exposure
  • Increased effectiveness in achieving the organization’s mission
  • Increased information flow about the industry and market

A1007

Your accounting process may require too much manual input of this data.

 Intuit QuickBooks® integration with all affnetz™ modules ensures efficient handling of organizational financial flows.

Affnetz™ does away with these manual tasks, which means you can redeploy precious resources to help with other critical tasks. This results in improved ROI and eliminates human error.

Integrations to Intuit QuickBooks® include:

  • Integration with the affnetz™ member database/CRM system allows smooth dues processing and timely issuance of dues reminders. This avoids missed revenue opportunities
  • Integration with the affnetz™ Event Management System provides fast and easy payment processing for events.
  • Advertising revenue is enhanced because all the emails and web/mobile content display the logo, name, and hyperlink to the advertiser’s website in various sizes of your choice based on the sponsor level.
  • Revenue from sponsors is optimized with increased communication and payment processing to more closely collaborate with these critical stakeholders.
  • Members and guests can post/react to content in the app. Providing them with tools to create content and share on over 50 social media platforms, thus empowering them to be your brand ambassadors.

A1008

The database includes a complete Customer Relation Management (CRM) system to help you keep detailed tabs on the health of your membership.

The affnetz™ CRM function allows the organization to have a complete view of actions that build and sustain the health of the member base.

FEATURES

  • Comprehensive member/donor/volunteer database
  • Log all interactions with members – emails, phone calls, marketing campaigns
  • Sales pipeline – track candidates for memberships and membership renewals
  • Marketing automation – manage marketing programs including email campaigns with tracking
  • Interfaces with Intuit QuickBooks® to log all payments and refunds including promo or sponsor code integration
  • Tags on member entries (e.g., identify members of committees)
  • Allows member and non-member (guest) listings
  • Event attendees are added to the database when they register, which allows for their names to be used for new member recruiting campaigns.

A1009

A1010

Second, permissions to the database can be tailored by the administrator, depending on the requirements of the user. Staff would have full access to the database. Members would be able to access the data to support their ongoing networking and communication activities.

Third, the staff would be able to handle master data management to ensure the integrity of the data. They make sure the data is clean and up to date.

Fourth, the CRM module provides email campaign management, which enables workflow from the initial campaign concept through build, test, deployment, and post-campaign analysis. It also allows control of multiple lists for segmentation.

Fifth, the affnetz™ CRM provides analytics tools to make sense of the database contents for decision making in such efforts as

  • Campaign evaluation
  • Managing and segmenting lists for targeted marketing
  • Measure results across channels

Sixth, lead generation and follow-up tracking for prospective members and current members. This allows assessment of member behavior in the quest to provide innovative engagement opportunities.

A1011

  • All member information captured in one database
  • Can create groups in the database
  • Can send blast emails
  • Can control which groups receive the email
  • Track opening of emails to assess the effectiveness
  • Track attendance at organization events
  • Allows analysis of dues payment history

A1012

Event Forms – Easy-to-build Event Form to create each event. Automatically generates a calendar invite for outbound email.

Workflow and Process Management -Built-in workflows to keep event planning and execution on track.

Reporting – Reports for tabulating results.

Calendar – Help manage the event project with built-in calendars.

Single Sign-On (SSO) – The user’s b>affnetz™ login credentials will apply to event registration and the event mobile app.

Onsite Tools      

Check-In and Badging -Check-in and badging are integrated with the affnetz™ member database.

Attendee/Lead Capture – Allows scan and capture of badges or manual entry for attendee networking or lead capture.

Attendee Tracking – Integration with the affnetz™ Member Database and CRM system allows visibility to attendee session attendance and CEU credits.

Social Amplification – Attendees can share/create/post/comment to over 50 popular social media sites. Also, Administrators can deploy content broadcasts, ads, social media posts, and photos.

Metrics & Analytics – Analytics allow your organization to understand attendee preference and opinions to gauge event success and support future event planning.

Mobile Event Apps – All event attendee-facing functions exist in the mobile app.

Event Promotion            

Event Website – Create a separate website for your event using the affnetz™ Content Management System.

Email Campaigns – Using the affnetz™ member database and CRM system, promote and communicate about events via blast emails.

Event Feedback

Surveys and Feedback – Use the full functionality of the affnetz™ Survey and Feedback module to capture and analyze attendee preferences and opinions.

Security & Support

Data Security – All data is protected by affnetz™ patented encryption. Data is encrypted both in movement and at rest.

Support & Training – The affnetz™ support team is available 7 days a week.

A1014

  • Pre-populate registration forms
  • Provides email blast capability to event attendees
  • Event attendance is tracked in the database
  • Event attendees are added to the database whether or not they are members

A1015

  • Members can share/create/post/comment to over 50 popular social media sites directly from their Member Dashboard on the web or via their mobile device.
  • Event attendees can share/create/post/comment in a similar way once they are registered.

A1017

  • Based on your volume of usage, affnetz™ will learn and help members see which events or posts or topics they would be most interested in, and at the same time, the system will help the Admin with Real-Time Analytics.
  • The AI/ML capabilities will suggest to the Admin when to promote events or email members etc.

A1018

  • Unlimited surveys
  • Up to 999 questions
  • Ability to embed surveys into emails and web pages (via hyperlink)
  • Mobile-enabled
  • Data export functionality (Word and Excel)
  • Create your own custom templates
  • Ability to use custom logo and branding

A1019

  • compile mailing lists
  • record survey participation by member

A1020

Ad impressions and metrics can be tracked within the application.

A1022

The Survey and Feedback function allows you to reach out to measure sponsor satisfaction consistently to improve sponsor relationships.

The affnetz™ CMS system allows you great flexibility in posting sponsor ads on your website, inside the member database, events, event pages, etc.

A1024

  • Administrative Foundation – The affnetz™ Administrative Foundation supports a built-in connection with Intuit QuickBooks®. This allows for seamless financial data flows.
  • Zoom and WebEx integration. Coming soon: Google Meet and GoToMeeting.

A1025

The mobile app allows:

  • event registration
  • member posts feed (share posts/updates)
  • connect/chat in real-time with other members
  • your teams can collaborate on internal projects

A1026

  • The more members are engaged and use the platform, the more invested they are. This platform takes member engagement to the next level.
  • Affnetz™ will be a primary digital diary for your members, in their pocket, at their disposal whenever they need it.
  • Members can make Private Digital Clip Notes® on the events they attend and about members they meet face to face or during virtual events.
  • Recordings of the Events they cannot attend: Members can watch at their own pace and on their own schedule.

A1027

  • People they meet on the platform or during face to face or virtual events.
  • If they cannot attend the event, they can still make Private Digital Clip Notes® for each event on the platform or for other members of the platform.
  • The organization staff can use Private Digital Clip Notes® to log private notes about individual members, events, sponsors.
  • You can use the product to keep tabs on your members, sponsors, and customers by making Private Digital Clip Notes® so nothing is lost in emails or anything else that might slip through the cracks.

A1029

  • They can form Committees.

  • They can request to serve on a committee.

  • You can request a selected few to serve on the board or help with Annual or ongoing events.

  • They can post, share updates, contact each Stakeholder of the group or message all at once.

  • They can create virtual meetings.

  • They can share and store files.

  • All the communication, collaboration, Project management can happen on the Platform.

Overall, you can provide collaboration and communication tools to enable them to become your brand ambassadors.

A1030

Affnetz™ can be further customized to meet your unique needs. Just let us know what you need, and we’ll provide a plan for adding that new functionality.

We charge a flat rate of $75 per hour for discovery and development. The average time for discovery is four hours. If the customization is possible, then we will provide a fixed-price estimate.

We believe this straightforward, transparent approach gives you peace of mind. It is how we work at affnetz™. Please check out our Service Ethic page for more information.

A1032

Affnetz™ will help your Association gain efficiency by:

  • The affnetz™ Intranet and Project Management module provides a collaboration platform that your members or employees can use as a knowledge base, share files, and coordinate activities.
  • All affnetz™ modules can be securely integrated with a signed agreement between your organization and any other organizations using the affnetz™ solution.
  • Integration with the affnetz™ member database/CRM system allows smooth dues processing and timely issuance of dues reminders.
  • Integration with the affnetz™ Event Management System provides fast and easy Event creation, onsite management, and payment processing, which is 100% automated.
  • Revenue from sponsors is optimized with increased communication and payment processing to more closely collaborate with these critical stakeholders.
  • Marketing automation – easily manage marketing programs including email campaigns with tracking
  • Interfaces with Intuit QuickBooks® to log all payments and refunds including promo or sponsor code integration
  • Event attendees are added to the database when they register, which allows for their names to be used for new member recruiting campaigns.
  • The affnetz™ Member, Database/CRM system, offers a survey and feedback feature that makes it easy to create and deploy surveys and other feedback processes.
  • Affnetz™ provides a robust, easy-to-use Content Management System (CMS) to keep your website updated with the most current information. Internal staff can learn to use the CMS, so your cost for outside resources is reduced or eliminated.

A1033

Consider these points:

  • Affnetz™ replaces multiple, standalone software applications you are already paying for.
  • The integrated affnetz™ SaaS platform delivers countless efficiencies for your operations.
  • Affnetz™ can enhance revenue in multiple ways, which, combined with process efficiencies, could turn some cost centers into profit centers. (We will show you at least 11 different ways how you can generate new revenue from using the Solution.)
  • QuickBooks® Integration, Badge Printing, Survey & Feedback, Committee Management are all done manually or via email and/or spreadsheet. All these tasks are automated and flow seamlessly, thus saving hundreds of hours and tens of thousands of dollars.
  • We also have a Mobile App that could also help you generate new revenue in addition to the Web platform.

In the first year itself, you will have made money from the product to pay for itself and still left over for you to invest in your Association’s projects.

A1034

Want to Know More?

  • Streamline your operations
  • Enhance member and stakeholder engagement
  • Increase revenue
  • Increase first-time and recurring donations