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Content Management Best Practices for Nonprofits

Content Management Best Practices for Nonprofits

Successful not-for-profit leaders need to know content management best practices for Nonprofits in their efforts to present an excellent online and mobile presence.


This presence is critical for communicating with stakeholders and the world at large. If content changes are slow, and information is not updated, a Nonprofit’s brand image suffers. If brand image suffers, the organization’s ability to fulfill its mission is put at risk. 


Content Management: Make or Buy?

The decision about how to manage online and mobile resources comes down to the classic make-or-buy choice. If an organization decides to outsource the process (“buy”), cost must be carefully controlled. Also, response time for making changes needs to be considered. Content management best practices for Nonprofits cannot be achieved If the outside vendor cannot change the content on time


If the organization itself takes on Content Management responsibility, the work falls to internal staff or volunteers. While this might save money and provide more control over timing, internal resources must be trained. If the content management system is hard to use, the hidden cost of poor productivity may make this alternative more expensive than expected. Then, content management best practices for Nonprofits are not being used.


Essentials for a Content Management System

No matter what Content Management strategy the Nonprofit chooses, there are some important features to look for in a Content Management System (CMS). Even if the Content Management task is outsourced, a vendor using a full-featured CMS will work more efficiently and thereby have lower costs that should be reflected in lower prices. 

Important CMS features are:

  • Easy to learn and use
  • Comprehensive online documentation and human agent technical support
  • Simultaneously modify online and mobile pages
  • Publishing workflow tools
  • Store and index digital assets
  • Robust search and retrieval
  • Full reporting on CMS performance
  • Unlimited forms
  • Create dynamic web pages
  • Upload images, PDFs and files
  • Ability to post blogs & news articles
  • Photo album/galleries capabilities 
  • Unlimited web pages
  • Job posting function 
  • Security access & admin accounts


If the CMS is simple for internal staff to learn, cost for outside resources can be reduced or eliminated while ensuring timely information dissemination.


Overall, the goal of following content management best practices for Nonprofits is not only to yield cost savings but also to improve awareness of the organization and its mission through a more robust and up-to-date online and mobile presence.


Rather than just investing in IT tools and resources, consider investing in “Software Experts” that work directly with you in effectively deploying tools to achieve your Mission.


To learn more, check out the Affnetz website at or feel free to connect with Pete Keers at [email protected]

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